Being a founder member of the PPG I always find the meetings interesting, we get information and updates direct from the Practice Manager and Dr Gary Howsen.
One of the on going issues is that of the level of service patients receive from Boots the Chemist. Boots being a totally different business to that of the Surgery.
I was one of the patients who for many years obtained my medicines from this branch of Boots, however I found last year I was having a mix up with my prescription and on many occasions a shortage of medication – needed me to return to pick up the short fall.
I made these concerns known to both the PPG and Boots and in the end changed my chemist. Since then no further issues.
The Patients Group have now met with Management and have had ‘some’ positive feedback.
Whittlesey being a growing town (infrastructure still a dirty word) – Boots claim that they have had an increase of 66% of patients requiring their services since 2007.
Next meeting 13th July at NQS / 19:00 upstairs meeting room (There is a lift)
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